OCR Notice of Non-Discrimination

Source: HHS Office of Civil Rights

Diablo Valley Oncology and Hematology Medical Group dba Pacific Urology complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Diablo Valley Oncology and Hematology Medical Group dba Pacific Urology does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

  • Diablo Valley Oncology and Hematology Medical Group dba Pacific Urology Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats)
  • Diablo Valley Oncology and Hematology Medical Group dba Pacific Urology provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Leslie Wolfe, Practice Administrator

If you believe that Diablo Valley Oncology and Hematology Medical Group dba Pacific Urology has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

 

Leslie Wolfe, Practice Administrator

2222 East Street Suite 340

Concord, CA 94519

Phone: 925-937-7740

Fax: 925-689-3857

Email: [email protected]

 

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Leslie Wolfe is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

 

U.S. Department of Health and Human Services

200 Independence Avenue SW.

Room 509F, HHH Building

Washington, DC 20201

 

Toll Free: 1-800-868-1019

800-537-7697 (TDD).

 

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.